Reference

surya88 Privacy Policy for Your Account

Your surya88 Privacy Policy explains how we handle the account details, phone verification and wallet records connected with DANA, OVO, GoPay and QRIS.

Account dataWallet recordsDevice choicesContact rights

Explore Our Lobby Read FAQ

How Your Wallet Data Is Used

surya88 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Our Privacy Policy describes the data needed to create and protect your account, including your contact details, phone verification result, sign-in activity and transaction references. When you choose DANA, OVO, GoPay or QRIS, we use the related payment status to match a deposit or withdrawal request

1
with your account; we do not need your wallet PIN. Bank transfer and virtual account references may also appear in our records so our team can trace a pending cashier step. Device details help us detect unusual access and keep a mobile session connected to the
2
correct account. We use cookies for sign-in continuity and page preferences, and we retain records only for the operational, dispute and legal periods that apply. Account access and any data request depend on local law.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT PATH

Get Privacy Policy Help Through Support

A clear contact path helps when you want to ask about the Privacy Policy, correct an account detail or check why a wallet record is still attached to a cashier request. Use the support contact shown inside your account and include the relevant phone number, transaction reference and device path. We ask for only the details needed to locate your case, never your wallet PIN.

Team online

Account contact

Send a Privacy Policy question from the contact path connected with your account. Including your verified phone number helps us locate the correct profile without asking you to repeat unrelated personal details.

Wallet records

For DANA, OVO, GoPay, QRIS, bank transfer or virtual account questions, share the transaction reference and status shown in your cashier history so we can trace the matching record.

Privacy request

Ask us to correct, export or remove eligible account data through the same support route. We may verify account ownership before making a change, especially after a mobile sign-in.

ACCOUNT SAFETY

What We Protect Across Your Account

We apply the Privacy Policy to the account journey rather than treating each page separately.

Data handling

We use contact, verification, session and transaction details for account access, payment matching, security checks and support cases.

Cookie controls

Cookies help keep a signed-in session connected and remember selected page settings.

Mobile security

When you move from phone login to the lobby, we use session and device signals to identify unusual access.

Wallet privacy

DANA, OVO, GoPay and QRIS status records help us match the cashier event to your account.

Retention choices

We keep account and transaction records for the periods needed to operate services, resolve disputes and meet applicable legal duties.

Change requests

You can ask us to correct inaccurate contact details or clarify how a record was used.

Privacy Policy Answers Before Account Access

These Privacy Policy answers focus on the questions we expect before you open an account or connect an Indonesian wallet. They cover the practical points: what we collect, why phone verification matters, how cookies work, how long records remain and where to send a request.

It covers account details, phone verification, sign-in and device activity, cookies, cashier references and support records. It also explains how we use, retain, correct and handle those records for your account.

Phone verification helps connect account access to the correct profile and supports account recovery or security checks. We use the result for access control, not as permission to request your DANA, OVO or GoPay PIN.

Yes. The policy covers QRIS, bank transfer and virtual account references used to match cashier activity with your account. These records can help us trace a pending status without receiving secret wallet credentials.

You can send an access request through the support contact shown inside your account. We may verify ownership first, and the records we can provide depend on local law and applicable retention duties.

Use the account support path and identify the detail that needs correction, such as a phone number. We confirm that you control the account before changing it or discussing connected transaction records.

Retention depends on the purpose of each record, including account operation, payment matching, dispute handling and legal duties. The Privacy Policy does not promise one period for every record or every payment rail.

Yes. Contact us through the account support route with a cookie or deletion request. Clearing cookies on your phone affects the local session, while account record changes depend on local law and retention needs.

surya88 Privacy Policy for Your Account

Get Privacy Policy Help Through Support

Account contact

Wallet records

Privacy request

What We Protect Across Your Account

Data handling

Cookie controls

Mobile security

Wallet privacy

Retention choices

Change requests

Privacy Policy Answers Before Account Access

01 What does the surya88 Privacy Policy cover?

02 Why does surya88 need phone verification?

03 Does the Privacy Policy cover QRIS and bank transfer data?

04 Can I request a copy of my surya88 account data?

05 How can I correct personal details under this Privacy Policy?

06 How long does surya88 keep wallet and sign-in records?

07 Can I ask about cookies or delete eligible data?

Related Pages